Privacy Policy

Privacy Policy

Introduction

At https://gohighlevel-vs-getresponse.scoopstorm.com, we are dedicated to maintaining a transparent and secure environment for our users while respecting their privacy. This Privacy Policy outlines our practices regarding the handling of personal information, ensuring compliance with various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, and South Africa’s respective privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://gohighlevel-vs-getresponse.scoopstorm.com
  • All applications, services, and products offered by the Company
  • Interactions on our platforms, such as using our apps, visiting linked websites, or engaging with our communications (emails, calls, SMS)

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant whenever you:

  • Utilize any of our applications or services as an authorized user.
  • Visit or interact with our websites, including browsing and providing feedback.
  • Subscribe to receive newsletters, emails, calls, or text messages (SMS) from us.

Personal Data Collection

We collect diverse personal data, categorized as follows:

Account and User Information:

  • Username and email address for account creation.
  • Contact details, including phone numbers and physical addresses (if provided).
  • Login credentials.

Payment and Financial Details:

  • Payment card information for transactions on our platform.
  • Billing and shipping addresses associated with orders or subscriptions.
  • Financial records related to payment history or transaction analysis.

Purchase and Order Information:

  • Product/service purchases, including order IDs and timestamps.
  • Shopping preferences and cart data.
  • Delivery and return-related information.

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs) or advertising IDs from mobile devices used to access our apps.
  • Location data derived from these identifiers for location-based services.

Location Data:

  • GPS coordinates and geotagged content when users opt-in to share their locations.
  • Information about the region, city, or country where our users are located.

Feedback and Communication:

  • User feedback, reviews, ratings, and comments on our platform.
  • Content and metadata from emails, calls, or SMS interactions with our support team.

Social Media and Product Interaction:

  • Social media handles and profile information when users connect their accounts to our services.
  • Interactions with product features, such as clicks, views, and shares, to enhance user experience.

Cookies

We employ cookies to improve your browsing experience and gather analytics on website usage:

  • Strictly Necessary Cookies: Essential for navigation and basic functionality.
  • Preference Cookies: Remember user preferences (e.g., language, theme) to provide a personalized experience.
  • Analytics Cookies: Track visitor behavior to analyze trends, administer sites, and track users’ movements on our platform.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data as necessary for the following purposes:

  • Legal Compliance: Adhering to legal obligations and requirements.
  • Business Operations: Providing services, improving products, and managing accounts.
  • Customer Support: Responding to inquiries and resolving issues.

Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

We implement robust security measures to safeguard personal data:

  • Encryption for data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to protect against potential threats.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal data from children.

Your Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccurate or incomplete data corrected.
  • Erasure/Right to be Forgotten: Request the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from biased or unfair treatment due to exercising your rights.

To exercise these rights, please contact our Data Protection Officer at [email protected] or through formal written communication. We will respond within the time frames outlined by applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website, and we encourage users to review it periodically for changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or data access/correction, please contact us: